Delivery Cost Information

Zone	up to 1.25Kg	up to 20Kg	over 20Kg	Order Value  Over £499.00
Mainland (Local)	£7.99	£7.99	£7.99 + 0.25p per Kg (maximum of £30)	FREE*
Mainland UK	£7.99	£7.99	£7.99 + 0.25p per Kg (maximum of £50)	FREE*
Scottish Highlands Mainland (SHM)	£7.99	£7.99	£7.99 + 0.25p per Kg (maximum of £70)
Scottish Highlands & Islands (SH&I)	£18.00		£8.40 + 0.48p per Kg (maximum of £70)
Northern Ireland (NI)	£17.40		£11.40 + 0.30p per Kg (maximum of £90)
Offshore	Quote Required

 

 **FREE DELIVERY on orders over £499.99 applies to England, Wales and areas of Central Scotland and Northeast Scotland including most AB postcodes.    We have a standard flat rate charge per consignment (includes VAT) to England, Wales, and areas of Central Scotland and Northeast Scotland, and some IV postcodes, Scottish Highlands, Islands, and Northern Ireland, Isle of Wight etc.  so the more you buy the more you save!!!!  Republic of Ireland and Offshore areas such as the Channel Islands, etc require a quote.       

Delivery Post Codes

UK Mainland (Local)	KY, FK1-14, EH,ML,G,PA1-19, TD1-12, DG1-7, 1&15, PH1-14, DD1-10, AB16, 21-27
UK Mainland	ALL
Scottish Highlands Mainland (SH	IV3-41, KW1-14, PA21-40, PA50-59, PH19-59, PH19-41, PH45-50, PH60
Scottish Highlands and Islands	HS-9, IV42-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
Northern Ireland	BT
Offshore	GY JE, IM

 

We use a 'next working day delivery service'  for most deliveries of sundries, hedging and plants.  Smaller items will be sent via Royal Mail or Parcel Force.  The courier will deliver between 0800-1700hrs.  Once your order has been received and processed you will be notified of date of despatch. 

We cannot Guarantee this date, due to delays that the courier may encounter during busy periods, and in poor weather conditions, but we find that over 95% of all orders arrive on the day stated. If you need to arrange a specific date for delivery, please email us after you have placed your order with your preferred date. Standard delivery days are Monday - Friday. If you require a delivery on Saturday, please contact us for a quote.

 

Standard delivery is 3-5 working days for all items in stock or in season after we have processed your order. This may not be achieved depending on weather conditions.  Priority or 'next working day' delivery can be arranged if you contact us, we will be happy to assist you - 01592 772274. 

 

We deliver to Northern Ireland, Highlands and Islands of Scotland however these areas do incur a tariff on top of these charges however the majority of Scotland is not affected by this.  This is due to the high shipping costs to these areas and we have subsidised as much of the shipping cost as possible and do use Royal Mail where possible as well as Parcel Force.  If you have any questions please contact us on 01592 772274.

 

We can deliver to some offshore locations, such as Channel Islands, Isle of Wight however they will incur an additonal tarrif. Please contact us if you have any questions on 01592 772274

 

 

  

Pot grown plants are available for despatch a couple of days after your order has been received and processed.  However on occasion we may have to bring plants from our other nursery in which case despatch will be 5-7 days which will allow us to obtain the plants.  If the delay is to be longer than 7 days you will be notified via email to agree a date with you.  If you wish to cancel your order at this stage, you may do so and your method of payment will be reimbursed.

 

These are kept in stock and are usually despatched within 48 hours after receiving and processing your order.  There may be a delay during peak times and you will be notified.

 

Bareroot Plants are delivered between November and March to early April depending on the species.  Bareroot Plants are kept at the nursery and ready to despatch within a couple of days once the order has been received and processed.  There may be a delay due to the volume of sales during the first few weeks of November when pre-orders for bareroot plants which have been placed late summer / early Autumn take priority, and then we are back to our normal quick turnaround.  

 

During the months of November to April,  which is our busiest time for bareroot orders, we try our best to despatch as quick as possible but due to the volume of orders this is not always possible.  If you need a delivery by a certain time please contact us either by email or phone and we will be happy to arrange this for you.

 

Rootball Plants

Rootball Plants are special orders as the plants have to be lifted from the field at that time.  It is important that you plan ahead when ordering rootball plants.  Occasionally due to weather or other extraordinary circumstances there may be delays in despatch which will delay your planting plans.  We ask that you order well before you need to plant.  We will be happy to assist you with delivery dates

 

During the peak months from March to July there may be a delay in despatch due to the sheer volume of sales.  However we will notify you of the delay and if you wish to cancel your order at this time you may.  

 

If your item is not in stock we will back order for you.  You will always be emailed with the option to cancel your order if you would rather not wait.

 

 

 
Goods that are heavier and bulky are delivered by Pallet once your order has been received and processed.   Delivery vehicles are equipped with a tail-lift facility which is operated manually. The driver will lower the goods to ground level and facilitate the pallet.

The truck will requre a flat level surface to operate on ie, tarmacadam or concrete; It will not operate on grass, gravel or dirt surfaces. 

 

The service is 'to the kerb' and will not take goods to back gardens, etc. 

 

If you have any questions please contact us